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Fiber Repairs to Cause Campus Internet Outages

Published: December 9, 2011

Beginning Saturday, December 17, repairs to damaged fiber will cause almost all buildings on main campus (east of Wellborn Rd.) to lose Internet and network access for a significant period of time. Repairs are expected to last at least five days. During this time, buildings will experience multiple outages. Unfortunately, due to the nature of the fiber damage, it is not possible to accurately determine when or how long buildings will lose connectivity.

The damaged fiber may fail before December 17. If the damaged fiber fails, many main campus buildings will lose Internet and network access, and emergency repair work will begin immediately.

Please consult with your supervisor to determine work plans before these outages occur. Resources for working remotely are available at it.tamu.edu/Work_from_Home_Resources.php.

Faculty posting grades will be able to access eLearning and Howdy from off campus or in buildings with Internet access. While some campus services may not be available due to the network outage, critical services including www.tamu.edu, Compass, TAMU Email (Neo), BPP, FAMIS and SSO will remain available to those with Internet access.

A campus-wide forum to discuss the fiber incident and planned repairs will be held December 14 at 3:00 p.m. in Rudder 601. This forum also will be broadcast at http://ttvn.tamus.edu/Index.php?p=Streams on channel 20.

Updates will be posted on the Problems and Enhancements sidebar of hdc.tamu.edu. If you have questions, please contact Help Desk Central at 979.845.8300 or helpdesk@tamu.edu.