ESRI Site License

ESRI has made several of their online courses available to us. For more information, see our On-Line Courses Available from ESRI page.

Initial Cost	$250 for ArcInfo	$25 for ArcView
Expiration Date	August 31	August 31
Renewal Price	$250 for ArcInfo	$25 for ArcView

Service Packs for ArcGIS 9.0

To download these service packs (and any other patches you may need), go to support.esri.com/downloads , go to Patches and Service Packs, and pick the product(s) you need.

Note for ArcInfo Windows Users:

There will be an additional 1 time fee of $50 for a hardware lock which must be installed on the back of the computer running ArcInfo. This contains a hardware key which will be used to generate your license file. This is not an annual fee.

Restrictions	Availability
Faculty	Available
Staff	Available
Students	Not Available

Renewing a License

Licenses are renewed every year on August 31st

Technical Support

Note: Some technical help can be found on the ESRI Technical Support Web page.

For installation or registration assistance, email R. Srinivasan

For technical support, email Amy Snelgrove

Part of the cost of retail software is the tech support included with the purchase cost. In order to offer the Texas A&M University System such great prices, ESRI does not provide direct tech support to site license holders without an additional fee.

The cost-free tech support pathway for the ESRI site license is through designated campus support personnel that are able to contact ESRI directly if they are not able to resolve the problem. Please work through this system by sending your tech questions to us at sell@tamu.edu , then we will distribute it to the appropriate person.